Growth & operations that pay for themselves.
Sayed Mehrab Sattar — Operations & Growth Leader
Nearly a decade leading growth and operations for founder-led businesses. I lower acquisition costs, build durable organic demand, and turn reporting into decisions — then systematize it so the gains hold without me in the room.
- E-commerce
- Local & multi-location retail
- Events
- Education
- Health & rehab
- SaaS & apps
- Professional services
Results at a glance
Selected outcomes across recent engagements.
About
I'm a fractional CMO/COO and operations leader who runs growth and operations for founder-led businesses.
Across nearly a decade I've been the growth lead for 30+ client brands — setting marketing and operations strategy, owning monthly full-funnel revenue reporting, and building service lines that grew recurring revenue double digits in year one. I've directed a global team across four continents with sprint-based workflows, and operationalized AI and automation end to end: CRM build-outs, lead routing, and LLM-assisted content at scale.
My focus is simple: lower acquisition costs, durable organic demand, and data that turns guesswork into decisions.
Measure what matters
Unified, deduplicated attribution — one honest view of what actually drives revenue.
Cut the cost of each result
Lower cost-per-lead and cost-per-acquisition while protecting quality and close rates.
Systematize the gains
SOPs, CRMs, and automation so results hold without me in the room.
What I do
Three disciplines, one operating system for growth.
From strategy to execution to the systems that make it repeatable.
Operations & Leadership
Business strategy, org design, and cross-functional leadership — including a global team across four continents — with the SOPs and cadences that make it scale.
Marketing & Growth
SEO and local search, paid media across Google, Meta and LinkedIn, funnel design, lifecycle and email marketing, and conversion copywriting.
Technology, AI & Automation
AI/LLMs for content and email parsing at scale, CRM build-outs and lifecycle automation, plus the analytics stack that ties it all to revenue.
Experience
Chief Operating Officer — Kontakt Digital
Chief Marketing Officer — Kontakt Digital
Digital Marketing Manager — Kontakt Digital
Social Media Manager — Don Sumdany Facilitation & Consultancy
Selected work
Case studies from 30+ brands I've led.
Delivered by teams I led under my strategy. Most are anonymized to respect client confidentiality; figures come from live monthly reporting.
$2.48M in tracked value from paid media
Ran Google paid media end to end across two countries, unifying attribution with Hyros.
~60% lower cost-per-lead, 3x organic
Owned the full funnel from first ad click to finished event across multiple regions.
Local search into in-store foot traffic
Built 30+ store websites with a pre-launch playbook so each location ranked from day one.
A dog-nutrition app & an 88K+ community
Core builder of RawPawIQ; grew the community and ran its email engine and NRC meal plans.
Blog content into measurable pipeline
Built a content engine mapped to buyer intent, with every lead tracked back to source.
A small ad budget into a full booking calendar
Google Ads tied directly to the clinic's booking system — optimized for appointments, not clicks.
High-intent keywords taken to #1
Multi-year SEO program: a middle-of-funnel library, on-page work, and targeted backlinks.
The same traffic into more orders
CRO, profitable Google & Meta campaigns, and Klaviyo flows to capture repeat business.
Search impressions tripled in three months
A 90-day program: technical cleanup, a content sprint, and targeted backlinks.
A full growth system, built end to end
Website, CRM, offers and ads for three programs — with per-program revenue attribution.
Testimonials
In clients' words.
Selected 5-star reviews from leading delivery at the agency. Client names are anonymized.
★★★★★"It is a great experience to work with the Kontakt Digital team. The honest and constant feedback was really appreciated. They are transparent and informative, and will tell you what works and what won't for a small business. Thank you for making the process smooth."
Owner · integrated health clinic (BC)
★★★★★"Mehrab, Dewan and the Kontakt Digital team have been a pleasure to work with. They are upfront, transparent and informative with what works, what doesn't, and what will need more time or data. Timely and prompt with communication."
Client · physiotherapy & rehab clinic
★★★★★"I can't say enough good things about the team. We've worked with them on everything from SEO strategy and Search Console optimization to blog planning and website audits. Their expertise is second to none, and they focus on the 80/20 that drives real results."
Founder · sales-recruiting & training company (US)
★★★★★"Their honesty and integrity is top-notch. They worked within our budget and treat our business like their own. I highly recommend them for any digital needs."
Owner · Shopify retail store
Let's talk
The same clarity and lower cost-per-result, for your business.
Whether as a fractional CMO/COO, a project lead, or an in-house hire — I'd love to talk.